Securafone Secure Phone Payments
Take PCI compliant card payments over the phone
without handling sensitive card details.
Securafone enables agent-assisted payment requests, allowing customers to complete transactions securely on their own device.
What is Securafone?
Securafone is SOTpay’s agent-assisted secure phone payment solution. During a live call, an agent initiates a payment request while the customer enters their card details securely on their own device. This removes the need to capture card information verbally while maintaining PCI compliant payment handling.
Securafone transforms traditional card-not-present phone payments into secure, authenticated transactions designed to reduce fraud and improve payment success.
How Securafone Works
- Agent initiates payment during live call
- Secure payment request sent to customer
- Customer enters card details securely
- Payment authenticated and processed
- Confirmation returned to agent
- Full audit trail recorded
Key Benefits
- PCI compliant telephone payments
- No need to handle card details verbally
- Reduce fraud-related chargebacks
- Improve customer trust and security
- Faster remote payment processing
- Secure card-not-present transactions
- Full transaction visibility
- Support contact centre environments
Perfect for
Securafone is ideal for organisations that take payments during live customer conversations and need a secure, PCI compliant way to process transactions.
- Contact centres handling inbound payments
- Financial services collecting customer payments
- Automotive deposits and service bookings
- Hospitality reservations and confirmations
- Utilities and billing teams
- Professional services invoice payments
- Membership and subscription payments
- Customer service payment resolutions
Secure Multi-Channel Delivery
Securafone allows agents to trigger payment requests across multiple channels including SMS, email, or messaging platforms during live conversations. Customers can complete transactions immediately while maintaining a seamless payment experience.
Why Securafone
Traditional phone payments expose businesses to compliance risk and fraud. Securafone removes this risk by ensuring customers enter card details securely, while agents remain engaged in the conversation.
This improves payment success while maintaining PCI DSS compliant payment handling.
Replace insecure phone payments with Securafone
See how Securafone helps businesses take secure card payments over the phone while reducing fraud and maintaining compliance.
