Secure Phone Payment Solutions

Securafone

Secure agent-assisted phone payments

SecuraFone enables businesses to take secure card payments during live phone conversations without handling sensitive card details. Agents initiate a payment request while speaking with the customer, who then enters their card information securely on their own device. This removes card data exposure, supports PCI compliance, and reduces fraud-related chargebacks while maintaining a smooth customer experience.

AutoPay

IVR self-service phone payments

AutoPay provides a fully automated IVR payment experience, allowing customers to complete secure phone payments without agent involvement. Customers follow guided prompts to authenticate and complete transactions securely, helping reduce call handling time while maintaining compliance. This is ideal for high-volume environments where speed, security, and operational efficiency are critical.

Why Secure Phone Payments Matter

Traditional card payments over the phone expose businesses to fraud, compliance risk, and chargebacks. SOTpay replaces insecure card-not-present transactions with secure customer-authenticated payments.

Customers enter payment details on their own device, removing the need for staff to handle sensitive card data while maintaining PCI compliance.

How Secure Phone Payments Work

• Agent initiates payment request
• Customer receives secure payment prompt
• Customer enters details securely
• Payment authenticated and processed
• Full audit trail recorded

Benefits

• Reduce fraud-related chargebacks
• Maintain PCI compliance
• Remove need to handle card data
• Improve payment success rates
• Secure remote transactions
• Support call centre environments
• Full transaction audit trail

Replace insecure phone payments

See how SOTpay helps businesses take secure card payments over the phone while reducing fraud and maintaining compliance.