AutoPay IVR Payments
Enable customers to complete secure payments through a self-service IVR system.
AutoPay allows businesses to automate phone payments without agent involvement while maintaining PCI compliant payment handling.
What is AutoPay?
AutoPay is SOTpay’s secure self-service IVR payment solution. Customers call a dedicated number and are guided through automated prompts to complete payments securely without speaking to an agent.
The system removes the need to handle card details verbally, allowing customers to enter payment information securely while maintaining PCI compliant transactions.
AutoPay is ideal for high-volume payment environments where speed, automation, and security are essential.
How AutoPay IVR Works
- Customer calls dedicated payment number
- Automated IVR prompts guide the process
- Customer enters payment details securely
- Payment authenticated and processed
- Confirmation provided instantly
- Transaction logged with full audit trail
Key Benefits
- Self-service phone payments
- Reduce call handling time
- Lower operational costs
- Maintain PCI compliant payment handling
- Reduce call abandonment
- Improve payment availability
- Secure card-not-present transactions
- Automated payment collection
Perfect for
- Contact centres with high call volumes
- Utilities and billing teams
- Membership and subscription payments
- Donation and fundraising payments
- Ticketing and booking payments
- Finance teams handling inbound payments
- Out-of-hours payment collection
- Automated customer payment lines
Why AutoPay
Traditional phone payments require agent availability and manual handling. AutoPay automates the payment process, allowing customers to complete secure transactions independently while maintaining compliance and reducing fraud risk.
Always Available Payment Collection
AutoPay allows customers to complete payments at any time without waiting for an agent. This improves payment success while reducing pressure on customer service teams.
Businesses can provide a dedicated payment line for invoices, subscriptions, deposits, or outstanding balances.
Automate your phone payments
See how AutoPay IVR enables secure self-service phone payments while reducing operational overhead.
