Payment Solutions for Online & Ecommerce Retailers
Reduce fraud, eliminate chargebacks and secure card-not-present payments.
Online and mail order retailers handle high volumes of card-not-present transactions. Fraud exposure, chargebacks and manual phone payments create risk and reduce margins.
SOTpay provides a PCI DSS compliant, multichannel payment platform designed for ecommerce and remote retail.
Protect transactions, reduce chargebacks and allow customers to pay securely.
Why Online Retailers Choose SOTpay
Eliminate Fraud-Related Chargebacks
3-D Secure authentication shifts liability to issuing banks, protecting revenue.
PCI DSS Compliance Made Simple
Sensitive cardholder data never enters your systems.
Multichannel Payment Collection
Collect payments via phone, SMS, email, WhatsApp or secure links.
Remove Phone-Based Card Entry
Customers enter details themselves in a secure hosted environment.
Lower Transaction Costs
Open Banking reduces card processing fees.
Ecommerce & Accounting Integration
Connect with Xero, QuickBooks and ecommerce platforms.
Scalable Hosted Platform
Handle high transaction volumes without infrastructure changes.
Sell Without a Website
Not every retailer operates through a traditional ecommerce store. SOTpay allows businesses to sell directly through social media, messaging apps and manual order channels. Whether orders come via Facebook, Instagram, WhatsApp or email, secure payment links can be sent instantly — turning conversations into completed transactions without the need for a checkout or website.
Real-World Applications
Phone Orders - Secure card-not-present payments during customer calls.
Email Orders - Send secure payment links for invoice-based sales.
Social Media Sales - Collect payments from Facebook, Instagram or messaging enquiries.
High-Value Orders - Use Open Banking for large purchases.
Backorder Payments - Collect payments when stock becomes available.
Customer Service Payments - Take payments for upgrades, add-ons or replacements.
Side-Hustle Online Sellers - Sell your products directly through your social media posts instead of paying third-party seller platform fees
The Added Value of SOTpay Connect
Accounting Integration - Automatically reconcile payments into finance systems.
Open Banking Support - Reduce fees for higher-value transactions.
Multichannel Payment Automation - Trigger payment links from customer service workflows.
Real-Time Payment Tracking - Monitor payment success and failures.
Fraud Protection & Liability Shift - 3-D Secure authentication protects transactions.
Scalable Payment Infrastructure - Handle high transaction volumes efficiently.
Secure Payments for Online Retailers
SOTpay helps online retailers reduce fraud, eliminate chargebacks and secure card-not-present payments, whether they have an ecommerce-enabled website or not. From phone orders to ecommerce transactions, SOTpay delivers secure and compliant payment collection.
How It Works
- Retailer creates payment request or checkout is initiated
- Customer receives secure payment link
- Customer enters payment details securely
- 3-D Secure authentication applied
- Payment authorised in real time
- Dashboard updates payment status
- Payments reconcile automatically
Perfect Payment Solutions for Online Retail
Securafone – secure phone payments
PayPrompt – email payment links
Text PayLink – SMS payment requests
OmniPay – multichannel payments
Link Pay Bank – Open Banking payments
SOTsync Pro – reconciliation and reporting
Business Benefits
- Eliminate fraud-related chargebacks
- Reduce PCI DSS compliance scope
- Protect card-not-present transactions
- Improve customer payment confidence
- Lower processing fees
- Reduce manual payment handling
- Enable multichannel payment collection
- Improve operational efficiency
