Multi-Channel Payments
Accept secure payments across multiple channels including phone, SMS, email, chat, QR, and social platforms.
SOTpay multi-channel payments allow businesses to request payments wherever customers are.
OmniPay
Centralised multi-channel payments
OmniPay enables businesses to manage payment requests across multiple communication channels from a single platform. Payments can be triggered via phone, SMS, email, chat, or social messaging while maintaining consistent security and reporting.
ChatPay Secure
WhatsApp payment requests
ChatPay Secure allows businesses to send secure payment links directly within WhatsApp conversations. Customers are able to complete transactions without leaving the chat, improving response times and payment success.
ChatCheckout
Live chat payment links
ChatCheckout integrates secure payment requests into live chat environments. Agents can send payment links during conversations, allowing customers to complete transactions instantly.
SocialStream Checkout
Social media payments
SocialStream Checkout enables businesses to request payments directly through social media platforms. Customers can complete secure transactions without switching channels.
PayGate QR Checkout
QR code payments
PayGate QR Checkout allows customers to scan a QR code and complete payments instantly. This supports self-service environments and quick payment scenarios.
DirectPay
Flexible multi-channel payment requests
DirectPay enables businesses to generate secure payment requests and deliver them across multiple channels including SMS, email, and messaging platforms.
Why Multi-Channel Payments Matter
Customers expect to pay using their preferred communication channel. Multi-channel payments allow businesses to request payments across phone, messaging, email, chat, and social platforms while maintaining consistent security and compliance.
This flexibility improves payment success rates and reduces friction in remote payment scenarios.
How Multi-Channel Payments Work
- Payment request created
- Channel selected
- Customer receives payment link
- Customer completes payment securely
- Transaction processed
- Confirmation recorded
Benefits
- Accept payments across channels
- Improve payment success rates
- Reduce customer friction
- Support remote payments
- Maintain PCI compliance
- Centralised payment management
- Consistent customer experience
- Flexible payment delivery
Accept payments across every channel
See how SOTpay multi-channel payments help businesses collect payments wherever customers are.
