Payment Methods Guide | Telephone, SMS, Email & More
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Payment Methods


Businesses today don’t rely on a single way to take payments. Customers expect flexibility, whether they’re paying via phone, SMS, email, live chat, social media or QR code. Each method offers its own advantages, but also comes with different considerations around security, compliance, and user experience. 


Understanding how these payment methods work, and when to use them, is essential for building a payment process that supports both conversion and control.


This section brings together practical guides to modern payment methods used by businesses across sectors. From remote payments and card-not-present transactions to contactless and digital-first journeys, each guide explains how the method works, where it fits, and what to consider before using it. 


If you’re looking to improve how your business collects payments, reduce risk, or streamline customer interactions, these guides will give you a clear starting point. If you're unsure which one will suit you, why not check out our guide to choosing the right payment solution first.

telephone payments guide

Telephone Payments


Telephone payments allow businesses to take card payments remotely, typically through a call centre or sales team. While convenient, the method used is critical. Secure approaches reduce risk and compliance burden by removing the need for staff to handle sensitive card details directly.

sms payments guide

SMS Payments


SMS payments enable businesses to send secure payment links via text message, allowing customers to complete transactions instantly on their mobile device. This method is widely used for deposits, overdue invoices, and remote sales due to its speed and high open rates.

email payments guide

Email Payments


Email payments involve sending a secure payment request directly to a customer’s inbox. This is a flexible option for invoicing, prepayments, and follow-ups, giving customers time to review and complete transactions at their convenience.

live chat payments guide

Live Chat Payments


Live chat payments allow businesses to request and complete payments within an active customer conversation. This is particularly effective for support teams and sales enquiries, helping convert interest into completed transactions without switching channels.

social media payments guide

Social Media Payments


Social media payments enable businesses to take payments directly through platforms such as Facebook, Instagram, or messaging apps. This supports modern buying behaviour, where customers often engage and transact within the same environment.

whatsapp payments guide

WhatsApp Payments


WhatsApp payments allow businesses to send secure payment links within chat conversations, combining convenience with a familiar user experience. This method is especially effective for customer service teams and international communication.

qr code payments

QR Code Payments


QR code payments allow customers to scan a code using their mobile device and complete a transaction instantly. Common in retail, events, and hospitality, this method supports quick, contactless payments without the need for physical terminals.




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